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Blackboard Status History

Date
yy.mm.dd
Outage Duration
Description
details
08.05.13
partial
Discussion Board Forum Threads were marked unread as a result of the upgrade. Also - archived, hidden discussion boards became visible.  
08.05.14
08.05.13
partial
After signing into CAS occasional users presented with white screen for half hour or less.
08.05.13
2 hrs
Planned outage to upgrade to 7.3
08.04.07
partial
Collaboration Services fail after upgrade due to Language Pack
Older Documented History
06.06.30
10 hrs
Outage due to share permissions of content servers
06.06.22
9 hrs
Outage due to failed hot fix
06.06.14
48 hrs
Planned upgrade outage extended due to failed course restore
06.06.12
45 min
Sudden loss of database hardware

 

Details

08.05.14 - User presented with white screen and load attempts after authenticating through CAS. Appears to be persistence timeout problem between Load Balancer and Blackboard application with CAS authenticating but Blackboard not accepting credentials. This repeats for 5 minutes when a new server is (probably) selected.
Also - JVM certificate imported for server #2.

08.05.13 - upgrade to 7.3.159.29 with Java 1.5.0_15  and patch proc_005fedit_005fassignment_jsp.class. Description