See maintenance schedule.
Date yy.mm.dd |
Outage Duration |
Description |
details |
|---|---|---|---|
| 09.04.08 | 10 mins | Network problem caused all load-balanced systems to go down including Blackboard, Banner, Web4u etc. | |
| 09.04.07 | 3 hrs | Server maintenance scheduled outage; database move/rename caused unexpected problems requiring debugging and rebooting. | |
| 09.03.26 | 12 hrs | Planned Outage 6-10 am - installation failure caused longer outage and required help from Blackboard. | |
08.05.13 |
partial |
Discussion Board Forum Threads were marked unread as a result of the upgrade. Also - archived, hidden discussion boards became visible. | |
08.05.14 08.05.13 |
partial |
After signing into CAS occasional users presented with white screen for half hour or less. | |
08.05.13 |
2 hrs |
Planned outage to upgrade to 7.3 | |
08.04.07 |
partial |
Collaboration Services fail after upgrade due to Language Pack | |
| Older Documented History | |||
06.06.30 |
10 hrs |
Outage due to share permissions of content servers | |
06.06.22 |
9 hrs |
Outage due to failed hot fix | |
06.06.14 |
48 hrs |
Planned upgrade outage extended due to failed course restore | |
06.06.12 |
45 min |
Sudden loss of database hardware | |
08.05.14 - User presented with white screen and load attempts after authenticating through CAS. Appears to be persistence timeout problem between Load Balancer and Blackboard application with CAS authenticating but Blackboard not accepting credentials. This repeats for 5 minutes when a new server is (probably) selected.
Also - JVM certificate imported for server #2.
08.05.13 - upgrade to 7.3.159.29 with Java 1.5.0_15 and patch proc_005fedit_005fassignment_jsp.class. Description
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2009 Western Washington University : page updated
04.23.2009
