The warning received is Please submit valid file when attempting to submit an assigment in the latest version of Firefox (3.5.x). The Blackboard patch fixed the issue.
This is NOT happening to all users. If this happens to you please type in http://courses.wwu.edu/which.html into the browser address bar while still logged into Blackboard and let us know the message it gives you. Email this message to webhelp@wwu.edu. Apparently caused by incomplete install on one of the servers.
were marked unread as a result of the upgrade. Also - archived, hidden discussion boards became visible. Workaround - remark the read items; delete the archived discussion boards. More research in progress. Also - see our article on using List and Tree View.
After logging in, occasional users are being presented with a white screen and an endlessly spinning status bar notation. After half an hour or so the user is usually able to log in normally.
Checking the "Email this announcement to all users" did not work but reported no error.
Attempting to upload an assignment using the Firefox 3.x browser did not work. A blackboard patch resolved this.
Any attempt to search for keywords in a discussion forum results in a database error.
As of the last security upgrade we have an intermittent problem viewing uploaded files. The files are good, but students and / or the instructor may not be able to view them for a period of time. Then later the issue for a given user may clear up while other users lose the ability to view the files. Work around: if it is essential that the students get access to the file in the next day or so you may want to consider emailing the document to the class. We have contacted Blackboard on this issue and are hoping for a quick fix.
Please note that there is nothing wrong with the files so you can continue to upload the files. Your own ability and your student's ability to view the file is likely to change throughout the day.
The Name of an Assignment cannot contain special characters - only letters, numbers, spaces, and the underscore can be used. If you use other characters you will probably not be able to open the files your students submit based on this assignment as those file names will be based on the name of the assignment you created.
Recently if you added an announcement from the control panel and select "EMail this to users" no email was sent. Blackboard has sent us a fix which we successfully installed.
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2009 Western Washington University : page updated
10.08.2009
