Managing Outlook Group Mailboxes
Outlook provides a way for users to manage additional mailboxes, such as a group mailboxe or resource calendar.
If you were recently given permissions to a mailbox, you will need to restart Windows for the permissions to take effect.
Outlook 2007
- Open Outlook.
- On the Tools menu, click Account Settings.
- Double-click your Microsoft Exchange account.
- Click More Settings, and then click the Advanced tab.
- Click Add, and then type the name of the group account (the part of the email address before @wwu.edu).
- Click OK, Next, Finish, and Close.
Outlook 2010
- Open Outlook.
- Click on the File tab.
- Click on the Account Settings button and select Account Settings.
- Double-click your Microsoft Exchange account.
- Click More Settings, and then click the Advanced tab.
- Click Add, and then type the name of the group account (the part of the email address before @wwu.edu).
- Click OK, Next, Finish, and Close.
Oultook 2011 for Mac
- Go to Tools on the menu bar and select Accounts…
- Click the ‘+’ in the lower left corner and select Exchange… to add a new account.
- Add your group mailbox email address, make sure that User Name and Password is selected for the method, and enter your universal username (in the form wwu\username) and password.
- Click Add Account.
- You can change the Account description to the mailbox name. Close out of this window; the group mailbox will now be listed!
Note:
- When replying to an email, the From: address will be that of the mailbox the message was in.
- When sending a new email, the From: address will be that of the primary mailbox. You can enable the From: field by opening a new email and selecting Options.
- All sent emails are saved to the Sent Items folder of the primary mailbox.
Please feel free to call the ATUS Help Desk at 360.650.3333 if you have any questions.