Managing Outlook Group Mailboxes

Outlook provides a way for users to manage additional mailboxes, such as a group mailboxe or resource calendar.

If you were recently given permissions to a mailbox, you will need to restart Windows for the permissions to take effect.

Outlook 2007

1. Open Outlook.
2. On the Tools menu, click Account Settings.
3. Double-click your Microsoft Exchange account.
4. Click More Settings, and then click the Advanced tab.
5. Click Add, and then type the name of the group account (the part of the email address before @wwu.edu).
6. Click OK, Next, Finish, and Close.

Outlook 2010

1. Open Outlook.
2. Click on the File tab.
3. Click on the Account Settings button and select Account Settings.
4. Double-click your Microsoft Exchange account.
5. Click More Settings, and then click the Advanced tab.
6. Click Add, and then type the name of the group account (the part of the email address before @wwu.edu).
7. Click OK, Next, Finish, and Close.

Oultook 2011 for Mac

1. Go to Tools on the menu bar and select Accounts…
2. Click the ‘+’ in the lower left corner and select Exchange… to add a new account.
3. Add your group mailbox email address, make sure that User Name and Password is selected for the method, and enter your universal username (in the form wwu\username) and password.
4. Click Add Account.
5. You can change the Account description to the mailbox name. Close out of this window; the group mailbox will now be listed!

Note:

• When replying to an email, the From: address will be that of the mailbox the message was in.
• When sending a new email, the From: address will be that of the primary mailbox. You can enable the From: field by opening a new email and selecting Options.
• All sent emails are saved to the Sent Items folder of the primary mailbox.

Please feel free to call the ATUS Help Desk at 360.650.3333 if you have any questions.