Managing Outlook Group Mailboxes
Outlook provides a way for users to manage additional mailboxes, such as group accounts (also known as department mailboxes).
If you were recently given permissions to a mailbox, you will need to restart Windows for the permissions to take effect.
Outlook 2003
- Open Outlook.
- On the Tools menu, click E-Mail Accounts.
- Click View or change existing e-mail accounts, and then click Next.
- In the list, click the Exchange account type, and then click Change.
- Click More Settings, and then click the Advanced tab.
- Click Add, and then type the name of the group account (the part of the email address before @wwu.edu).
- Click OK, then the following Next and Finish buttons to save and get back to Outlook.
Outlook 2007
- Open Outlook.
- On the Tools menu, click Account Settings.
- Double-click "Microsoft Exchange"
.
- Click More Settings, and then click the Advanced tab.
- Click Add, and then type the name of the group account (the part of the email address before @wwu.edu).
- Click OK, then the following Next, Finish, and Close buttons to save and get back to Outlook.
Note:
- When replying to an email, the From: address will be that of the mailbox the message was in.
- When sending a new email, the From: address will be that of the primary mailbox.
- You can override the From: address by turning enabling the "From" field:
- Outlook 2003: Open a new email, select "View" and select "From Field".
- OUtlook 2007: Open a new email, select "Options" and click on "Show From" button.
- All sent messages are saved to the Sent Items folder of the primary mailbox.
Please feel free to call the ATUS Help Desk at 360.650.3333 if you have any questions.