ATUS Home

WWU VPN

VPN (Virtual Private Network) is a secure way to connect to WWU's network from home. You need an existing internet connection, then download and run our VPN client. You can then access your WWU employee email using Outlook, access your network drives, or use Remote Desktop to access your work computer.

Installation

If you need Banner VPN access, please fill out this ADMCS eSign form.

  1. Contact the ATUS Help Desk at 650-3333 or helpdesk@wwu.edu to get permissions.
  2. Once you get permissions, install the VPN client from off-campus by going to https://securevpn.wwu.edu. For Vista/Win7 IE users, please make sure you add *.wwu.edu to your trusted sites beforehand. When prompted, enter your Universal username and password.
  3. After install, the client will automatically start and connect to WWU. Later, you can access the client by going to:
    • Windows: Start > Programs > Cisco
    • Mac: Applications > Cisco
    • When you click the Connect button, the client should connect automatically to the WWU VPN server. If the "Connect to" field is blank, enter the address of the VPN server: securevpn.wwu.edu

Cisco AnyConnect VPN Client Updates

If you connect to securevpn.wwu.edu using an outdated Cisco AnyConnect Secure Mobility client for Mac OS-X or Windows, the client will automatically exit if an update exists. Then the Cisco AnyConnect Secure Mobility Client Downloader will automatically download and install the updated client. Once the update completes, the VPN client should automatically connect. The process should take no more than a few minutes, depending on the speed of your Internet connection.

You may be asked if you want to allow "Cisco Secure Desktop - Hostscan Launch Utility" to make changes to your computer. Click the Yes button, along with your password, if required.

Connecting to Resources

Once connected, you can connect to your network drives, use Outlook, or run Remote Desktop to access your office computer.

For Windows, you can map your network drives by creating shortcuts on your desktop to these locations:

Facshare (P): \\msfs-facshare\facshare
Class (S): \\msfs-class1\class1
Home (U): Check with the ATUS Help Desk
Software (X): \\msfs-software\software
Campusweb: \\msfs-campusweb\www.wwu.edu
   

For additional departmental drives, please contact your departmental desktop support.

When prompted for your credentials, enter the following:

You can also configure Outlook to access your WWU email: http://west.wwu.edu/atus/helpdesk/OutlookProfile.shtml

For Macs, refer to this page for network drive access: http://west.wwu.edu/atus/helpdesk/macnetconnect.shtml

Miscellaneous

VPN is a shared resource with limited connections. Please make sure that you disconnect when not using the network resources.

Some antivirus and firewall software will interact with the VPN connection. You might need to turn off SSL (port 443) monitoring. We are aware of this issue with the following software products:

If you have any questions or issues, please contact the ATUS Help Desk at 650-3333 or helpdesk@wwu.edu.