VPN (Virtual Private Network) is a secure way to connect to WWU's network from home. You need an existing internet connection, then download and run our VPN client. You can then access your WWU employee email using Outlook, access your network drives, or use Remote Desktop to access your work computer.
If you need Banner VPN access, please fill out this ADMCS eSign form.
If you connect to securevpn.wwu.edu using an outdated Cisco AnyConnect Secure Mobility client for Mac OS-X or Windows, the client will automatically exit if an update exists. Then the Cisco AnyConnect Secure Mobility Client Downloader will automatically download and install the updated client. Once the update completes, the VPN client should automatically connect. The process should take no more than a few minutes, depending on the speed of your Internet connection.
You may be asked if you want to allow "Cisco Secure Desktop - Hostscan Launch Utility" to make changes to your computer. Click the Yes button, along with your password, if required.
Once connected, you can connect to your network drives, use Outlook, or run Remote Desktop to access your office computer.
For Windows, you can map your network drives by creating shortcuts on your desktop to these locations:
|Home (U):||Check with the ATUS Help Desk|
For additional departmental drives, please contact your departmental desktop support.
When prompted for your credentials, enter the following:
You can also configure Outlook to access your WWU email: http://west.wwu.edu/atus/helpdesk/OutlookProfile.shtml
For Macs, refer to this page for network drive access: http://west.wwu.edu/atus/helpdesk/macnetconnect.shtml
VPN is a shared resource with limited connections. Please make sure that you disconnect when not using the network resources.
Some antivirus and firewall software will interact with the VPN connection. You might need to turn off SSL (port 443) monitoring. We are aware of this issue with the following software products:
select Setup > Advanced Setup > Antivirus and antispyware > Web access protection > HTTP, HTTPS > HTTP scanner setup, and set HTTPS filtering mode to Do not use HTTPS protocol checking.
select settings > Traffic Monitoring panel > Port Settings and uncheck the box for port 443/SSL.
If you have any questions or issues, please contact the ATUS Help Desk at
650-3333 or email@example.com.
If you have any questions or issues, please contact the ATUS Help Desk at 650-3333 or firstname.lastname@example.org.