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VPN For Windows

You can now download and install the client software used to make a secure Virtual Private Network (VPN) connection to the WWU VPN gateway.

Step #1 – Preliminaries - Before Installation

  1. Obtain Permissions: Before you can use the Cisco VPN client to connect to the WWU VPN gateway, you must be assigned to a Novell NDS group with permissions to make a VPN connection. Request VPN permissions from the ATUS help desk (650-3333). For access to Administrative applications such as Banner, submit a Remote Admin Systems Access Request E-sign form.
  2. Check your system: You should remove any previously installed VPN clients before attempting to install the Cisco VPN Client, including previous versions of the Cisco VPN Client. Go to Control Panels, Add or remove programs and remove Cisco Systems VPN Client and/or VPN Client.

Step #2 - Installation

  1. The installation will require a reboot, so close all running programs.
  2. Click on this link:  Install Cisco VPN Client
  3. Choose to Run the Installer.
  4. Choose to Extract the client:
    Click Next to continue the installation
    Click Yes to agree to the licensing, if asked.
  5. The install will now start; and may take a few minutes. You will need to click a few times on Next, OK and such.
  6. When finished, you will be prompted to click Finish to restart your computer.

Step #3 – Test and Clean-up

  1. If you are using a modem and need to make a connection to the Internet through your ISP, do this before initiating a VPN session.
  2. Under Start, Programs you will find a folder named Cisco Systems VPN Client. Inside that folder you will find an icon named VPN Client. You might want to copy this Icon to your desktop (right click and Send to the desktop.) Double-click on this icon to open the VPN client.

Note to Users

The WWU VPN gateway can service 100 connections simultaneously. It is a resource shared by many; it is important to not leave a session open when you are not using it. To keep the gateway available, your session will time out after 30 minutes without user activity. In addition, a session is limited to 8 consecutive hours. If your session becomes disconnected, simple click on the Cisco VPN Client icon and start another session.

In some cases there may be problems installing the Client on particular systems. Address any questions or comments to the ATUS Help Desk, (360-650-3333) We will work with you to troubleshoot and resolve any problems.

Refreshing your VPN configuration

Occasionally the VPN settings you use to connect to the WWU VPN concentrator may become corrupted.  If you have Internet connectivity, but find that you cannot initiate a VPN session, you can refresh your VPN settings by navigating to C:\VPN-files on your computer and clicking on a file named refresh.bat .