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WWU VPN

VPN (Virtual Private Network) is a secure way to connect to WWU's network from home. You need an existing internet connection, then download and run our VPN client. You can then access your WWU employee email using Outlook, access your network drives, or use Remote Desktop to access your work computer.

Installation

Standard VPN Access

Students and most faculty and staff need only standard VPN access so they can map to campus network drives from off-campus:
  1. Contact the ATUS Help Desk at 650-3333 or helpdesk@wwu.edu and request permission to use the standard VPN service.
  2. Once the Help Desk says you have permission, install the VPN client from off-campus by going to https://securevpn.wwu.edu. For Internet Explorer users, please make sure you add *.wwu.edu to your trusted sites beforehand. When prompted, enter your Universal username and password.
  3. After installation, the client will automatically start and connect to WWU. Later, you can access the client by going to:
    • Windows: Start > Programs > Cisco
    • Mac: Applications > Cisco
    • When you click the Connect button, the client should connect automatically to the WWU VPN server. If the "Connect to" field is blank, enter the address of the VPN server: securevpn.wwu.edu

VPN access for Banner, Nolijweb and FAMIS

Faculty and staff who need to access Banner, or other Central Administrative Applications, from off-campus need to fill out this ADMCS Esign form. Once your Esign form has been locked you can install the VPN client as described in steps 2 and 3 above.

Students who need to access network drives from off campus should NOT use this form. For network drive access simply request VPN from the Help Desk per the instructions above.

Cisco AnyConnect VPN Client Updates

If you connect to securevpn.wwu.edu using an outdated Cisco AnyConnect Secure Mobility client for Mac OS-X or Windows, the client will automatically exit if an update exists. Then the Cisco AnyConnect Secure Mobility Client Downloader will automatically download and install the updated client. Once the update completes, the VPN client should automatically connect. The process should take no more than a few minutes, depending on the speed of your Internet connection.

You may be asked if you want to allow "Cisco Secure Desktop - Hostscan Launch Utility" to make changes to your computer. Click the Yes button, along with your password, if required.

Connecting to Resources

Once connected, you can connect to your network drives, use Outlook, or run Remote Desktop to access your office computer.

For Windows, you can map your network drives by creating shortcuts on your desktop to these locations:

Facshare (P): \\msfs-facshare\facshare
Class (S): \\msfs-class1\class1
Home (U): Check with the ATUS Help Desk
Software (X): \\msfs-software\software
Campusweb: \\msfs-campusweb\www.wwu.edu
   

For additional departmental drives, please contact your departmental desktop support.

When prompted for your credentials, enter the following:

You can also configure Outlook to access your WWU email: http://west.wwu.edu/atus/helpdesk/OutlookProfile.shtml

For Macs, refer to this page for network drive access: http://west.wwu.edu/atus/helpdesk/macnetconnect.shtml

Miscellaneous

VPN is a shared resource with limited connections. Please make sure that you disconnect when not using the network resources.

Some antivirus and firewall software will interact with the VPN connection. You might need to turn off SSL (port 443) monitoring. We are aware of this issue with the following software products:

If you have any questions or issues, please contact the ATUS Help Desk at 650-3333 or helpdesk@wwu.edu.