WWU VPN

VPN (Virtual Private Network) is a secure way to connect to WWU's network from home. You need an existing internet connection, then download and run our VPN client. You can then access your WWU employee email using Outlook, access your network drives, or use Remote Desktop to access your work computer.

Installation

If you need Banner VPN access, please fill out this ADMCS eSign form.

1. Contact the ATUS Help Desk at 650-3333 or helpdesk@wwu.edu to get permissions.
2. Once you get permissions, install the VPN client from off-campus by going to https://securevpn.wwu.edu. For Vista/Win7 IE users, please make sure you add *.wwu.edu to your trusted sites beforehand. When prompted, enter your Universal username and password.
3. After install, the client will automatically start and connect to WWU. Later, you can access the client by going to:
   • Windows: Start > Programs > Cisco
   • Mac: Applications > Cisco

Connecting to Resources

Once connected, you can connect to your network drives, use Outlook, or run Remote Desktop to access your office computer.

For Windows, you can map your network drives by creating shortcuts on your desktop to these locations:

Facshare (P):	\\msfs-facshare\facshare
Class (S):	\\msfs-class1\class1
Home (U):	Check with the ATUS Help Desk
Software (X):	\\msfs-software\software
Campusweb:	\\msfs-campusweb\www.wwu.edu

For additional departmental drives, please contact your departmental desktop support.

When prompted for your credentials, enter the following:

• Username: wwu\your_username
• Password: your_password

You can also configure Outlook to access your WWU email: http://west.wwu.edu/atus/helpdesk/OutlookProfile.shtml

For Macs, refer to this page for network drive access: http://west.wwu.edu/atus/helpdesk/macnetconnect.shtml

Miscellaneous

VPN is a shared resource with limited connections. Please make sure that you disconnect when not using the network resources.

Some antivirus and firewall software will interact with the VPN connection. You might need to turn off SSL (port 443) monitoring. We are aware of this issue with the following software products:

• NOD32 Antivirus:
  select Setup > Advanced Setup > Antivirus and antispyware > Web access protection > HTTP, HTTPS > HTTP scanner setup, and set HTTPS filtering mode to Do not use HTTPS protocol checking. If HTTPS filtering mode is greyed out, you must first set Antivirus and antispyware > Protocol filtering > SSL to Always scan SSL protocol. Restore this to its previous setting after changing HTTPS filtering mode<.

• Kaspersky:
  select settings > Traffic Monitoring panel > Port Settings and uncheck the box for port 443/SSL.

If you have any questions or issues, please contact the ATUS Help Desk at 650-3333 or helpdesk@wwu.edu.