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Microsoft Student Software FAQ

Is this real?

Yes. All current WWU students can download and own one copy of the full Microsoft Office Suite and one Windows upgrade license for their use. The program was funded by Information Technology for the 2012-2013 academic year and approved by student vote for ongoing funding by Student Technology Fees for five years, ending in June 2018.

Are all students eligible?

All current students with WWU email addresses (@students.wwu.edu) are eligible.

How Do I Get The Software

Students can go to the online store at http://wwu.onthehub.com for a free download of these products. Click the Sign In link, then Register using your WWU email address (@students.wwu.edu) to verify that you are a current WWU student. 

How do I register with my institution issued email address?

  1. In the top right corner of the page, click the Sign In link.
  2. Click the Register link on the Sign In page.
  3. Select the I have an institution issued email address option.
  4. Follow the prompts through the registration process. Ensure that you register the correct email address as you will need to click on the embedded link in the email to validate and finalize your registration.

Will I Get An Installation Disk?

The software is provided for no charge as an electronic download. You can purchase an installation DVD for $13.95 at the online store.

Is this for both Windows and Macintosh?

Yes. You can choose the latest version of Microsoft Office for either Windows or Macintosh.

Is this a scaled-down version of the Microsoft Office suite?

No. Current students have access to the entire Microsoft Office Professional suite of programs you have become accustomed to using, including Word, PowerPoint, Excel, etc.

Will I be able to upgrade my current Windows operating system?

Yes. You can use the free Windows 8 or Windows 7 software to upgrade from Windows XP, Windows Vista, or Windows 7 Home Premium. Use Windows 8 to upgrade from any version of Windows 7.

Macintosh users can install Windows on Intel-based Macs.

Note: Before upgrading your operating systems, be sure to backup your files and locate installation media for your applications in case re-installation is needed.

Is there a time limit to download the software?

The product key to activate the software must be used within 30 days. Please record the product key for future reference. Once you download the software, it’s yours to keep as a current WWU student or graduate.

How many times can this software be installed?

The software product key is valid for two installations.

What if I need help?

Download and installation assistance will be provided for Microsoft Corporation by Kivuto Systems. For assistance:

What happens when I graduate?

You will receive licensing to keep both the current Windows operating system and current Microsoft Office Suite if the progam is still in effect.

What happens if I leave Western without graduating?

Since this special offer is only for current Western students and students who graduate from Western, students who leave the university without graduating need to remove Microsoft software they receive from this program.

 

Questions? Contact the ATUS Help Desk
Haggard Hall 123 or Academic Instruction West 310
360.650.3333 / helpdesk@wwu.edu