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A Moving Story ~ ATUS to Integrate Service Centers in Haggard Hall

classroom services

Classroom Services will move to Haggard Hall 114.

Issue 43, Spring 2009

by Frank Roberts

If you look for Classroom Services and the Equipment Loan Desk in Miller Hall 155 next fall quarter, you will probably find signs directing you across Red Square to their new location at Haggard Hall 114. Both Classroom Services and the ATUS Administrative offices are preparing to move before fall quarter begins.

This move has been anticipated for a long time as a consequence of the Miller Hall re-design and renovation project. Originally, we had planned to move during the summer of 2010, but construction sequencing details for the first phase of the Miller Hall project require an earlier date. We are now heavily engaged in the planning process with Space Administration and Facilities Management. While many of the details still need to be worked out, there are several aspects of the move that we wanted to share, even if some of the final details are still drawn in pencil, and a bit fuzzy.

The Move Begins with Classroom Services

The Miller Hall construction plan includes demolition work in October 2009, beginning with excavation directly under the Classroom Services offices, shops, and equipment inventory storage areas. During the transition, there will be at least two weeks where Classroom Services will have limited services in order to restock inventory and create a smooth system for our many patrons. As soon as the moving dates become firm, we will post updates on the ATUS web site.

The current plan is to establish the Classroom Services and Multimedia Checkout Center in Haggard Hall 114, just across the hallway from the Computer Help Desk. While the location is changing, our service is not - patrons can still call 650.3300 to arrange for classroom support, special event planning, and equipment loan.

Student Technology Center

The Student Technology Center will move to the second floor of Haggard Hall.

Student Technology Center

We are currently planning to move the Student Technology Center from Haggard 121 and 122 to the second floor of Haggard Hall, near the Reference Desk. The STC is now in cramped quarters on the first floor of Haggard, and the second floor provides a great opportunity for expansion. This move will also provide an opportunity to work more closely with the Library staff, and prospects are good for increasing collaborative work space for students.

Administrative Services

Haggard Hall 121 and 122 will house the administrative offices and the ATUS training/conference room, affording students, staff, and faculty easy access to an ATUS central office and reception area. This new administrative suite will also be much closer to nearly all of the ATUS service centers, including the Help Desk, Desktop Consulting Services, Computer Maintenance, Lab and Classroom Support staff, Classroom Services/Equipment Loan, Media Engineering and Maintenance, and the Student Technology Center.

Multimedia and Web Services Remain in Miller Hall

The Multimedia and Web Services group will remain in Miller Hall until the 2010-2011 academic year. At that point, the Miller Hall renovation project will be in its second phase, requiring their relocation, and a welcome conclusion to the effort to integrate all Academic Technology and User Services personnel in the same building. In the meantime, you will still find Video Services, Web Services, Graphics Services in the north end of Miller Hall.

Current Haggard Hall Work Groups to Remain in Place

We are grateful that several service areas will remain in their current locations, providing us with a secure point of ongoing service, and a welcoming committee:

  • Copier Support Services - Wilson 564
  • Copyright Office/Coursepacks - Wilson 562
  • Computer Maintenance and Desktop Consulting Services - Haggard 145
  • Media Engineering and Maintenance Shop - Haggard 155
  • Computer Help Desk - Haggard 123

Timeframe

The accelerated timeframe for this move is challenging, but I am excited about the possibilities it provides. ATUS staff members have been in separate locations around campus for many years, and this change offers us the opportunity to serve campus more efficiently. We will appreciate the advantage of being more centrally located, upgrading some of our service areas and offices, and gaining the synergy and incidental learning that occurs when service centers and offices are in close proximity.

Architects are currently designing the Haggard Hall renovation that will accommodate our relocation but the general plan is in place, and I strongly believe that it will not only be better for ATUS, but it should also improve access to our services for faculty, staff and students alike. We will update our website as the plans congeal, and when fall quarter begins, please visit us in our new locations.

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