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New Staff Members Provide Valuable Faculty Services

Fall 2005

ATUS has the pleasure of introducing four new staff members in the area of multimedia services and the Help Desk. Justin Hagel is our new Help Desk Coordinator. Justin is a former Western student who also served for the last five months as an interim Help Desk Consultant. As both a former WWU student and employee of ATUS, Justin is already familiar with campus and ready to respond to faculty needs. In addition to his role in coordinating the day-to-day work of student Help Desk consultants, Justin is assigned to be the main point-of-contact for faculty/staff problems addressed to the Help Desk. Feel free to call Justin directly at 650-7701.

Our multimedia services for faculty have been significantly enhanced by the recent addition of three experienced staff members. Marie Raney joined us in mid-August as our new Manager of Web Services. She has many years of experience in the commercial software industry, as well as previous university experience at the University of Oregon. While Marie's main duties center around the complex task of managing Western's web environment, she also has substantial responsibility for working with faculty on Blackboard, website development, and related issues. For example, she and her staff are currently working on projects to make various digital objects (e.g. video, audio, slides) available to faculty on the web. You can contact Marie directly at 650-6355.

Robert Clark joined us in early September as our permanent Manager of Video Services. He joins us from Western Oregon University, where he did very similar work supporting the digital video needs of a university faculty. Robert will hit the ground running by beginning work almost immediately in support of the Communications Sciences and Disorders video clip program, the Huxley Planning program's video acquisition program, and other curricular projects. Robert will also play a key role in assisting the Student Tech Center with supporting faculty and student use of digital video for instruction. Robert's telephone contact is 650-6193.

Although not so new to campus, we'd also like to re-introduce Rochelle Parry as our Graphic and Web Designer (650-2998). Rochelle joined us last winter after a stint working at Microsoft. Rochelle is equally proficient at traditional graphic design activities (e.g. posters for conferences, illustration for research, etc) and at the complexities of modern web design. Whether you want your instructional and research presentations to look more professional or if you'd like to improve the look of your web sites, Rochelle can be a valuable resource.

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