This two-day workshop prepares participants to think through policies, procedures, and task outlines (desk manuals) more effectively, and to write them in a more readable style. Come and learn the most popular format for policy/procedure writing in Washington State — adopted by various state agencies, correctional facilities, counties, cities, and corporations.

This class will help you:

• Reduce liability and confusion with clearly written directive

• Stabilize staff action despite top-level changes

• Save management time by documenting policies and procedures

• Learn to write policies that staff can actually read and understand